Service 04 / Hosting & Website Care
Managed hosting keeps the technical foundation, SSL, backups, monitoring, troubleshooting, and Site at Work-delivered components under one supported relationship.
What this does not mean
Hosting companies maintain the server platform. Site at Work adds website-level ownership, monitoring, backups, recovery planning, troubleshooting, and support for the components it delivered. Some incidents still require provider coordination, a restoration, a client decision, or a separately scoped change.
Ask about the right support levelManaged hosting questions
The exact platform, backup terms, monitoring, restoration process, and support boundaries belong in the approved proposal.
The approved plan can include hosting and SSL, routine platform and security maintenance, managed backups and recovery support, uptime monitoring, technical troubleshooting, basic form and critical-function monitoring, and support for the website components Site at Work delivered. The exact environment and responsibilities are documented in the proposal.
The hosting company operates the server platform and its included infrastructure. Site at Work adds website-level monitoring, backup and recovery planning, troubleshooting, and coordination for the components included in the agreement.
Not automatically. Content and image updates, new portfolio projects, additional pages, search and conversion reviews, Google Business Profile assistance, and continued improvements are optional website-care services.
It may be possible after a technical review. Site at Work must first confirm the software, access, update requirements, risks, and support boundaries before accepting responsibility for an existing website.
